The City of Napa Water Division operates a municipal drinking water system that includes three treatment plants and 15 remote sites, primarily consisting of pump stations and reservoirs. Reliable controls are essential to maintaining continuous water delivery across the system.
AIC provides backup and technical support for the City’s control systems, helping troubleshoot SCADA hardware and software, respond to system issues, and support ongoing controls modernization.
• Maintaining reliable controls across multiple treatment plants and remote facilities
• Providing responsive backup when City resources are unavailable
• Troubleshooting unscheduled SCADA hardware and software issues
• Modernizing aging controls while maintaining ongoing operations
• Provided remote and onsite technical support
• Conducted onsite assessments and delivered system recommendations
• Replaced legacy ControlNet communications with Ethernet
• Upgraded 10 Allen-Bradley ControlLogix PLC processors
• Provided secure remote access and troubleshooting support during operational events
• Increased reliability of critical control systems
• Faster access to specialized technical support
• Modernized PLC and communications infrastructure
• Reduced operational risk associated with aging controls
• Continued support for future system improvements